Hong Kong Cyber Fraud Portal

This portal is designed to guide the victims of cyber fraud (or their representatives) through the immediate, urgent steps that they should take following the discovery of the fraud. Whether or not these steps are taken within the first 24 - 48 hours of the funds being misappropriated can be critical to the prospects of recovery.

How it works

  • 1
    Is this portal suitable for you?
  • 2
    Tell us about the fraud
  • 3
    Download the documents
  • 4
    Amend and send your documents to the authorities
  • 5
    Consider next steps

Before you begin, you will need:

  • you/your organisation’s details (ie name, contact details, identification documents, registration number, as applicable)
  • the date(s) that the cyber fraud was discovered
  • details of the bank account that funds were sent from (ie name and address of bank, account number, account holder’s name(s))
  • details of the bank account(s) that received the funds (ie name and address of bank, account number, account holder’s name(s))
  • details of the transfers (ie dates, number of transfers, total amount transferred and supporting transfer records such as payment codes, reference number etc)
  • details of any communications with the beneficiary bank (ie the bank that received the funds)

Upon completion

Once you have answered a series of questions you will be able to download documents that you can amend and send to the bank that received the funds as well as the authorities in Hong Kong. These are:

  • a report to the Hong Kong Police
  • a letter to the bank that received the funds
  • a report to the Hong Kong Joint Financial Intelligence Unit (JFIU) (depending on the answers that you provided this may not be relevant)

Only limited anonymised statistical data will be stored and retained in the portal for analytic purposes only. If you pause your submission or close down the session, you will need to go back to the start of the process and re-enter your information.

This portal should only be used where the misappropriated funds have been sent to a bank account in Hong Kong.

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​Disclaimer:- Use of this portal is free, and entirely at your own risk. By using this portal, you acknowledge and agree that Allen & Overy, its affiliates, partners and staff are not providing you or the organisation for whom you work with legal advice or owe you or that organisation any duty of care. No professional relationship of any form shall be established with Allen & Overy, its affiliates, partners or staff by the use of this portal. Furthermore, Allen & Overy makes no representation, warranty or guarantee of any nature whatsoever that use of this portal will achieve any redress. Should you rely on the correspondence that this portal produces, you do so at your own risk. Use of this portal is not a substitute for promptly seeking professional advice from your own legal advisors in order to protect your legal interest and rights. Should you wish to engage Allen & Overy as legal advisors, please separately contact the firm using the email provided by this portal. A representative from Allen & Overy will then contact you. Acceptance of any engagement by Allen & Overy will be subject to clearing conflicts and agreeing terms.